Orders & Shipping
When Will My Order Ship?
Most orders are ready to ship within 1–2 business days after confirmation.
Since our original-design merchandise is produced in limited quantities, popular items can move quickly. If your order requires additional processing time, it will usually be dispatched within two weeks of confirmation.
We’ll keep you updated if there is a significant delay. Delivery time after dispatch will vary by destination and courier service.
How Much Does Shipping Cost?
Hong Kong
Enjoy free delivery on orders of HK$500 or more. A delivery fee of HK$38 applies to orders below HK$500.
Macau and Taiwan
Orders are shipped via SF Express. The delivery fee is payable by the customer upon arrival.
Asia
(Singapore, Malaysia, Japan, South Korea, Thailand and the Philippines)
Shipping starts from HK$55 and varies according to the total weight of your order. Your exact shipping fee will be calculated and displayed at checkout.
Australia and New Zealand
Shipping starts from HK$75 and varies according to the total weight of your order. Your exact shipping fee will be calculated and displayed at checkout.
United Kingdom, Europe and Canada
(United Kingdom, Ireland, France, Germany, the Netherlands, Belgium and Canada)
Shipping starts from HK$85 and varies according to the total weight of your order. Your exact shipping fee will be calculated and displayed at checkout.
United States
Shipping starts from HK$95 and varies according to the total weight of your order. Your exact shipping fee will be calculated and displayed at checkout.
Other Places
If you want us to send to places that are not listed above, feel free to contact us via email hello@broccoliprince.com and tell us what you want to buy. We will check the logistics and provide a quote of the shipping fee to you.
What Should I Know Before Ordering?
Shipping fees are based on your destination and the total weight of the products in your order. Please review the final shipping charge shown at checkout before completing your purchase.
What Is Our Returns & Exchanges Policy?
As our merchandise is produced in limited quantities, we are unable to accept returns or exchanges unless an item is faulty or arrives damaged.
If there is a problem with your order when it arrives, please contact us as soon as possible and include your order details and clear photos of the issue. We’ll review your request and help arrange an appropriate replacement or other resolution.
© COPYRIGHT 2021-2026 NUTRIALLEY COMPANY LIMITED. ALL RIGHTS RESERVED.
Phone: (852) 2137 0719
Whatsapp: (852) 5122 1279
Email: hello@broccoliprince.com
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